Resume writing tips for the Hospitality Industry

Resume Writing for the hospitality industry

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The thought of piecing together your very own resume may seem deceptively easy, but in reality is anything but! A task that leaves many nervous and anxious; writing your own resume is actually one of the hardest documents you will ever create. Surely doesn’t have to be this way when you take on board the following tips and tricks to make sure your resume shines as bright as your personality!

The hospitality industry can best be described as an employer’s market with more skilled human resources and fewer jobs available. Therefore in order to land your dream role within the hospitality industry, it may be worthwhile going the extra effort and tailoring your resume not just specific to your industry but even the job you wish to apply for. A resume for a corporate job should not be the same as a small fine dining restaurant. Research your targets and the job you are applying for and customize to suit. This can also include rearranging the order in which you list your categories.

Companies in the hospitality sector care about three things: customer service, customer service and customer service. After all, it is an industry where reputations and eventually success is built on fostering relationships with customers so it’s only natural for employers to seek candidates who can add value to their business by demonstrating exceptional service and  commitment. Qualities such as willingness to serve others, being polite and friendly, excellent presentation skills, being a team player, ability to thrive under pressure and willingness to be flexible in their working patterns are all highly sought after.

Personal details

Be clear and specific with your contact details- correct address, telephone and email details. While they may be amusing to you, quirky and ‘cute’ email addresses are not amusing to a potential employer. Sign up with a more straightforward and professional address. Mentioning your date of birth, nationality or ethnic origins or marital status is a big no no and really quite unnecessary whereas including a photo or otherwise is optional, depending on whether the job ad requires one or not. Again, the photo should be one that is professionally acceptable and presentable.

Your career Objective

The more specific the job objective, the better! Employers want to know what a potential candidate can do for the role and overall business therefore a Career Overview should provide the employer with a quick preview of what to expect in your resume.

Skills Overview and key strengths

This is arguably one of the most important areas on your resume.The hospitality industry thrives on service, so hospitality workers should emphasize their commitment to customer service. Likewise, profit-minded employers in the hospitality industry want to hire employees who don’t just do their jobs, but excel, no matter which hospitality area from controller to executive chef to housekeeper.

Professional history – Description of employer

Even if your previous employer is a well-known brand, never assume they know all about your employer and how you fit into the puzzle! For example, hotel workers should include the type and size of property, number of rooms, and any designations such as a Four or Five-Star Resort etc.


It’s a good idea to only Include the key things you were “responsible” as opposed to listing each and every detail of what you did on a daily basis. Emphasise the parts of your career history that are most relevant to the position you’re applying for. For example, if you’re currently in a bar job, but are applying for the position of concierge, talk about your customer service skills and your ability to communicate and effectively serve a broad range of customers.


Up to three per job is good and be specific. Achievements show potential employer’s what you are made of and what they can expect you will do for them. Quantify the results of your work so prospective employers understand the significance of your accomplishments.

>Education and training

If you have invested your time in training, learning and development, mentioning this on your resume can make a world of difference, such as food safety training, or health and safety courses. Not only could this give you a competitive edge, it also demonstrates qualities of self-motivation, ambition and desire to succeed and grow professionally in your career.

Volunteer and charity work

Any volunteer or charity work is always looked upon favourable by potential employers especially if it is within the hospitality industry. You can exhibit qualities of commitment and a willingness to see a project through to the end. It also shows that you are mature and have a sense of responsibility.


A simple statement ‘references available on request’ is generally well expected and accepted. Choose referees who have knowledge of your skills and can sell you to a potential employer. Importantly, make sure your referees are aware you’ve given their details and make sure you brief them as much as possible on the job you are applying for.

An aesthetically pleasing simple 2 page resume that’s brief, factual, formatted and perfect in every way, can be just that extra bit of competitive advantage over other applicants and ensure you are on the road to success!

Hope you find our tips useful! The Talent Kitchen are leading Recruiters based in Sydney and specialise in permanent roles within the Hospitality, Catering and Leisure sectors. Subscribe to our Hospitality Recruitment Blog if you are a business owner or a candidate working within the Hospitality sector for some interesting information.

Adios for now!